Privacy Policy – Aurax Solution

Last Updated: November 2025

Aurax Solution (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://www.auraxsolution.com, fill out forms, or interact with our platform and services.

Information We Collect

We may collect personal information that you voluntarily provide including:

• Name

• Email address

• Phone number

• Company name

• Service preferences and plan selection

• Communication history with our team or AI agents

How We Use Your Information

We use the information collected to:

• Respond to inquiries and follow up on contact requests

• Provide support and customer service

• Send appointment confirmations, reminders, updates, marketing, and service-related messages

• Improve our website, automation flows, and customer experience

• Deliver personalized communication through SMS, Email, and Voice AI channels

SMS & Email Marketing Consent

By submitting a form on our website, you consent to receive SMS, email or automated voice communication from Aurax Solution related to services, scheduling, sales and promotional content. You may opt out at any time by replying STOP to SMS messages or clicking unsubscribe in emails.

Sharing of Information

We do not sell or rent personal data. Information may be shared only with:

• Service providers used for automation, CRM, messaging and support (e.g., LeadConnector, Stripe)

• Legal authorities if required by law or regulation

Data Security

We implement administrative and technical safeguards to protect your personal information against loss, misuse, and unauthorized access.

Your Rights

You may request access, update, or deletion of your personal information at any time by contacting us at:

support@auraxsolution.com

Opt-Out Instructions

• SMS – Reply STOP to cancel, HELP for help

• Email – Click the unsubscribe link at the bottom of any email

Children’s Policy

We do not knowingly collect or market to individuals under the age of 13.

Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the new “Last Updated” date.

Contact Information

Aurax Solution

Seattle, WA – United States

Email: support@auraxsolution.com

Website: https://www.auraxsolution.com