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Home/Case Studies/All City Sewer

Sewer & Plumbing

AI Voice Agent Handles 100% of Inbound Calls — 24/7

Washington State, USA · 7 days from kickoff to first live call

All City Sewer was losing leads every night. Calls after 6pm went to voicemail. The team had no way to qualify leads consistently, and no visibility into which calls converted. We deployed Riley — an AI voice agent — in 7 days.

100%

Calls answered

0.3s

Response time

[X]

Calls handled

7 days

Setup to live

Before AuraX

  • ✗ Missed calls after business hours = lost emergency jobs
  • ✗ No lead qualification process — every call was manual
  • ✗ Zero call analytics or performance data
  • ✗ Follow-up was inconsistent and dependent on team memory

After AuraX

  • ✓ Riley answers every call in 0.3s — day or night
  • ✓ Every lead qualified: name, city, issue, urgency level
  • ✓ Call score + coaching report sent to team after every call
  • ✓ Speed-to-lead: human callback triggered automatically in <5 min

Systems Deployed

AI Voice Agent (VAPI)Speed-to-LeadClient PortalLead Qualification AI

Every lead that used to go to voicemail now gets qualified automatically. The team wakes up to a full inbox of scored calls ready to close.

— David — All City Sewer, Washington State

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